FAQ

How do I pay?

We prefer cash for all purchases in pounds sterling however we do still accept cheques in our high street shop in Swanage.  All goods remain the property of Leonard’s Gifts until paid for in full.  All our prices include VAT at the current rate and there are no hidden charges, please contact us if you require a VAT receipt.

Where is your shop?

You can find us by clicking here to view us on Google Maps. 
We are located in Swanage, Dorset on the south coast of England.
Our postcode for your reference and for Sat Nav devices is BH19 1BT and the property number if needed is 15.

Please note that the bay outside of the shop is NOT for parking, it is a loading bay only, please use the nearby public car parks, thank you. 

I no longer want my item – can I return it?

Yes of course you can, please view our full Refund Policy by clicking here.

Loyalty Points

To find details on our loyalty points cash back scheme please click here .

Feedback

We value customer feedback if you are unhappy for any reason please contact us and let us fix the problem, most issues can be resolved quickly.

Similarly if you just want to say thank you then please feel free to contact us!